EliteAI Company is the WhatsApp Business API + Meta Ads automation platform for growing Indian businesses. Broadcast to thousands, automate replies with AI chatbots, run Click-to-WhatsApp ads, and manage every conversation from one team inbox. Built on the official WhatsApp Business Platform and Meta Marketing API. EliteAI Company is a product of ClaimSkills.AI Private Limited.
Everything you need to sell, support, and scale on WhatsApp — powered by the official Cloud API. Broadcast & campaigns, template manager, no-code chatbot builder, shared team inbox, contacts & segmentation, analytics, and a developer API. We play by WhatsApp's rules — opt-in enforced before every broadcast, the 24-hour customer-service window respected automatically, template approval workflow built in, quality-rating monitoring and alerts, and prohibited-industry screening at signup.
Connect your Meta ad account through the official Marketing API. Automate campaigns, sync audiences, and finally see which ads turn into revenue conversations. Click-to-WhatsApp ads, campaign management, automated rules, audience sync, and unified reporting. We don't guarantee ad results, bypass Meta's review systems, or use unofficial data access. All ad account access is granted by you through Meta's official authorization flow and can be revoked anytime.
Platform subscription + Meta's conversation charges billed at actuals to your own Meta account. GST invoice issued on every payment. Prices are exclusive of 18% GST.
| Starter | Growth | Pro | |
|---|---|---|---|
| Price | ₹1,499/mo | ₹3,499/mo | ₹7,999/mo |
| Team members | 2 | 5 | 15 |
| Contacts | 5,000 | 25,000 | Unlimited |
| Broadcasts | Unlimited* | Unlimited* | Unlimited* |
| Chatbot flows | 3 | 15 | Unlimited |
| Click-to-WhatsApp ads | — | Included | Included |
| Meta Ads automation | — | Included | Included |
| Developer API | — | Included | Included |
| Priority support | — | — | Included |
*To opted-in contacts, subject to WhatsApp messaging limits and template approval. WhatsApp conversation charges are set by Meta and billed by Meta directly to your payment method. We add no markup on Meta's rates.
Effective date: 07 July 2026 · Last updated: 07 July 2026
EliteAI Company ("Platform", "we", "us") is a product of ClaimSkills.AI Private Limited, CIN U62099GJ2026PTC177912, registered at Avadh Copper Stone, Surat 394550, Gujarat, India ("Company"). This policy explains how we collect, use, store, and protect personal data in accordance with the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.
1. Who this policy covers: (a) Customers — businesses that create an account on the Platform; (b) End Users — individuals who communicate with our Customers over WhatsApp or interact with their ads. For End User data, our Customer is the Data Fiduciary and we act as a Data Processor on their instructions.
2. Data we collect: Account data: name, business name, email, phone, GSTIN, billing details. WhatsApp data: your WhatsApp Business Account ID, phone number ID, message templates, messages sent and received through the Platform, delivery and read statuses, and contact lists you upload. Meta Ads data: with your explicit authorization via Meta's official login, we access your ad account data — campaigns, ad sets, ads, spend, and performance insights — solely to provide the reporting and automation features you configure. Technical data: IP address, device and browser type, usage logs, cookies.
3. How we use data: To provide and operate the Platform; deliver, route, and store messages; run automations and campaigns you configure; generate analytics; process payments and issue GST invoices; provide support; prevent fraud and abuse; and comply with law. We do not sell personal data. We do not use Meta Platform Data for any purpose other than providing the service to you, and we never transfer it to data brokers or advertising networks.
4. Consent and your responsibilities: We process Customer data on the basis of consent and contract performance under the DPDP Act. Customers are solely responsible for obtaining valid opt-in consent from End Users before messaging them. The Platform enforces opt-out handling automatically.
5. Meta Platform terms: Our use of WhatsApp Business Platform and Meta Marketing API data is governed by Meta's Platform Terms and Developer Policies. Access tokens are encrypted at rest. You may revoke the Platform's access to your Meta assets at any time from your Meta Business settings.
6. Data retention: Account data: for the life of the account plus 90 days. Message content: 12 months rolling, or until you delete it. Ad insights: 24 months. Backups purge within 30 days of deletion.
7. Data sharing: Shared only with: Meta Platforms (to deliver your messages and ads), payment processors (Razorpay), and cloud infrastructure providers under data-processing agreements — and authorities where legally required.
8. Security: Encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access control, audit logging, and periodic security reviews.
9. Your rights under the DPDP Act 2023: Right to access, correction, erasure, grievance redressal, and to nominate. Exercise these by emailing support@eliteaicompany.com. We respond within statutory timelines.
10. Grievance Officer: Dipak Jain, ClaimSkills.AI Private Limited, Avadh Copper Stone, Surat 394550, Gujarat, India. Email: support@eliteaicompany.com · Phone: +91 77779 67957. Grievances are acknowledged within 72 hours and resolved within 30 days.
11. Cookies: We use essential cookies and, with your consent, analytics and advertising cookies. Manage preferences via the cookie banner.
12. Children: The Platform is for businesses and users aged 18 and above. We do not knowingly process children's data.
13. Changes: Material changes are notified by email or in-app 15 days before taking effect.
Effective date: 07 July 2026
These Terms govern use of the EliteAI Company platform ("Platform"), operated by ClaimSkills.AI Private Limited, CIN U62099GJ2026PTC177912, Avadh Copper Stone, Surat 394550, Gujarat, India ("Company").
1. The Service: The Platform provides software to send and manage WhatsApp messages via the official WhatsApp Business Platform (Cloud API) and to manage Meta advertising via the official Meta Marketing API. The Company is an independent technology provider. It is not affiliated with, endorsed by, or certified by Meta Platforms, Inc. or WhatsApp LLC. WhatsApp, Facebook, Instagram, and Meta are trademarks of Meta Platforms, Inc.
2. Account and authorization: You must be 18 or older and authorized to bind your business. By connecting your WhatsApp Business Account or Meta ad account, you grant the Platform permission to access and operate those assets on your behalf, strictly to provide the Service. You retain full ownership of your Meta assets and may revoke access at any time.
3. Your obligations: You agree to: (a) comply with the WhatsApp Business Messaging Policy, Meta Commerce Policy, Meta Advertising Standards, and applicable law including the DPDP Act 2023 and TRAI regulations; (b) obtain verifiable opt-in consent before messaging any End User; (c) honor opt-outs immediately; (d) not send spam, unlawful, deceptive, or prohibited content; (e) not use the Platform for industries prohibited under our Acceptable Use Policy.
4. Suspension and termination: We may suspend or terminate accounts that violate these Terms, Meta policies, or law — immediately and without refund of consumed services — to protect Platform integrity. Meta may independently restrict your WhatsApp or ad assets; we are not liable for Meta's enforcement actions.
5. Fees and billing: Subscription fees are charged in advance in INR plus 18% GST, with a tax invoice issued on every payment. Meta's conversation and advertising charges are set and billed by Meta to your own payment method; we add no markup. Refunds are governed by the Refund & Cancellation Policy.
6. Service levels: We target 99.9% uptime but do not guarantee uninterrupted service. Message delivery, template approvals, ad review outcomes, quality ratings, and messaging limits are controlled by Meta.
7. Intellectual property: The Platform, its code, and its design remain the Company's property. Your content and data remain yours; you grant us a limited license to process it to provide the Service.
8. Limitation of liability: To the maximum extent permitted by law, the Company's aggregate liability is limited to the fees paid by you in the 3 months preceding the claim. We are not liable for indirect, consequential, or business losses, or for actions taken by Meta on your accounts.
9. Indemnity: You indemnify the Company against claims arising from your content, messaging without valid consent, or violation of Meta policies or law.
10. Governing law and disputes: These Terms are governed by the laws of India. Disputes are subject to arbitration seated in Surat, Gujarat, under the Arbitration and Conciliation Act, 1996, with courts in Surat having exclusive supervisory jurisdiction.
11. Changes: We may update these Terms with 15 days' notice for material changes. Contact: support@eliteaicompany.com · +91 77779 67957
1. Subscription cancellation: Cancel anytime from Settings → Billing. Access continues until the end of the paid period; no further renewals are charged.
2. Refund eligibility: Monthly plans: refundable within 48 hours of first purchase if no broadcast campaign has been sent. Thereafter non-refundable. Quarterly and annual plans: pro-rata refund of unused full months if requested within 7 days of purchase, less a handling fee of 5% capped at ₹2,500 on the actual amount paid. Consumed services (messages sent, conversations initiated, ad spend) are non-refundable. Meta charges (conversation pricing, ad spend) are billed by Meta and are outside this policy.
3. Non-refundable situations: Account suspension for policy violation; failure to obtain template approval or Meta verification (these are Meta decisions); change of mind after the windows above.
4. Process: Email support@eliteaicompany.com with your registered email and invoice number. Approved refunds are processed to the original payment method within 7–10 business days via Razorpay.
5. Grievances: Dipak Jain · support@eliteaicompany.com · +91 77779 67957
You can request deletion of your account and all associated personal data at any time. Option 1 — Self-serve: Log in → Settings → Account → Delete Account. Confirmed via email OTP. Option 2 — Email: Send a request from your registered email to support@eliteaicompany.com with the subject "Data Deletion Request".
What happens next: 1. We verify your identity within 72 hours. 2. Your account is deactivated immediately upon confirmation. 3. All personal data — contacts, messages, templates, ad insights, and account details — is permanently erased from production systems within 30 days, and from backups within a further 30 days. 4. Records we must retain under law (GST invoices, financial records) are kept only for the statutory period and then destroyed.
Your Meta assets: Deleting your Platform account does not delete your WhatsApp Business Account or Meta ad account — those remain yours, under your control, in Meta Business Manager. You may separately revoke the Platform's access from your Meta Business settings at any time. If you signed up using Facebook Login, you can also trigger deletion from Facebook → Settings → Apps and Websites → EliteAI Company → Remove. Grievance Officer: Dipak Jain — support@eliteaicompany.com
1. Opt-in is mandatory. You may only message End Users who have given clear, verifiable consent to receive messages from your business on WhatsApp. Purchased, scraped, or rented contact lists are prohibited and are grounds for immediate suspension.
2. Respect the rules of the channel. Free-form messages only within 24 hours of the End User's last message. Outside that window, only Meta-approved templates. Opt-out requests are honored instantly — the Platform enforces this automatically.
3. Prohibited content and industries. In line with the WhatsApp Business Messaging Policy and Meta Commerce Policy, the Platform may not be used for: illegal products or services; drugs; weapons and ammunition; tobacco; gambling and real-money gaming (except as permitted by Meta with authorization); adult content and services; payday or short-term loans; multi-level marketing recruitment; cryptocurrency trading schemes; counterfeit goods; deceptive, fraudulent, or misleading offers; or content that harasses, threatens, or discriminates.
4. Quality protection. Repeated user blocks and reports damage your number's quality rating. We monitor quality signals and may throttle, warn, or suspend accounts showing spam behavior.
5. Ads compliance. All advertising run through the Platform must comply with Meta Advertising Standards. You are responsible for your creative, targeting choices, and landing pages.
6. Enforcement. Violations may result in warning, feature restriction, suspension, or termination without refund, at our discretion. Meta may independently take action on your assets. Report abuse: support@eliteaicompany.com
EliteAI Company — a product of ClaimSkills.AI Private Limited. CIN: U62099GJ2026PTC177912. Registered office: Avadh Copper Stone, Surat 394550, Gujarat, India.
Support: support@eliteaicompany.com (response within 24 business hours). Phone: +91 77779 67957 (Mon–Sat, 10:00–19:00 IST). Sales: support@eliteaicompany.com
Grievance Officer (DPDP Act 2023 & IT Rules): Dipak Jain. Email: support@eliteaicompany.com · Phone: +91 77779 67957. Acknowledgment within 72 hours; resolution within 30 days.